ServiceTitan vs BuildOps
Both are field service management platforms for MEP trades. The split is residential and light-commercial versus commercial service.
| ServiceTitan | BuildOps | |
|---|---|---|
| Positioning | Dominant in residential and light-commercial service | Commercial-focused FSM aimed at mid-size MEP |
| Typical revenue fit (our view) | $5M–$250M | $10M–$250M |
| Commercial service fit | Varies: test service agreements, multi-site customers and project work in the demo | Core focus of the product |
| Pricing | Not public | Not public |
Our take
If most service revenue comes from homeowners or light commercial, ServiceTitan is the default to evaluate. If you run commercial service agreements, planned maintenance and project work for building owners, BuildOps is built for that. In both cases, confirm how invoices, job cost and payroll sync into your ERP.
Editorial comparison based on public vendor information, last verified October 2026. Neither vendor sponsors this page; sponsorship never affects our rankings.